Service

Comprehensive Vehicle Portfolio

At our company, we understand that different customers in Central Asian countries have diverse needs and preferences when it comes to new – energy vehicles. That’s why we offer a wide – ranging selection of top – tier brands. Our portfolio includes industry giants like BYD, known for its advanced battery technology and innovative electric and hybrid models. Whether it’s the sleek sedans ideal for urban commuting or the spacious SUVs suitable for family trips and long – distance travel, BYD vehicles combine style, performance, and eco – friendliness.

Toyota, a brand globally recognized for its reliability, also features prominently in our offerings. Their new – energy cars, especially the hybrid models, bring together fuel efficiency and long – standing durability. These vehicles are perfect for customers who want a seamless transition to eco – friendly driving without compromising on quality.

Changan and Geely are also part of our impressive lineup. Changan’s new – energy vehicles are characterized by high – tech features and cost – effectiveness, making them a great choice for budget – conscious yet tech – savvy customers. Geely, on the other hand, leads in automotive innovation, presenting a series of new – energy cars with cutting – edge designs and advanced intelligent systems.

Tailored Solutions for Central Asian Markets

We recognize that each Central Asian country has its own unique market conditions, regulatory requirements, and customer preferences. Our team of experts conducts in – depth market research to understand these nuances. We work closely with our partners in Central Asia to customize our product offerings. This may involve adapting vehicle specifications, such as adjusting battery capacity to suit the local climate and driving distances, or modifying interior features according to local cultural and practical needs. We also ensure that all our vehicles comply with the relevant local regulations and standards, providing our customers with peace of mind.

Reliable Transportation and Delivery

One of our key competitive advantages is our self – developed transportation system. We have established a well – structured and efficient logistics network that can handle the transportation of new – energy vehicles from our base in Yiwu to various destinations in Central Asian countries. Our transportation system is equipped with state – of the – art tracking technology, allowing both us and our customers to monitor the real – time location and status of the vehicles during transit.

We take every precaution to ensure the safety of the vehicles during transportation. Specialized carriers are used to protect the cars from damage, and our experienced logistics team manages every aspect of the shipping process, from loading at our warehouse to unloading at the customer’s designated location in the Central Asian country. We also handle all the necessary customs clearance procedures, ensuring a smooth and hassle – free delivery experience for our customers.

After – Sales Service Excellence

Our commitment to our customers doesn’t end with the delivery of the vehicle. We offer comprehensive after – sales services to ensure that our customers can enjoy a worry – free ownership experience. Our after – sales service centers are staffed with highly trained technicians who are well – versed in the maintenance and repair of new – energy vehicles from all the brands we represent.

We provide regular maintenance services, including battery health checks, software updates, and mechanical inspections. In case of any breakdown or technical issues, our quick – response service team is available to provide on – site assistance or arrange for prompt vehicle towing to our service center. We also stock a wide range of genuine parts, ensuring that any necessary replacements can be carried out efficiently.

Customer Training and Support

We understand that new – energy vehicles come with unique features and technologies. To help our Central Asian customers make the most of their vehicles, we offer comprehensive training programs. These programs cover everything from basic vehicle operation, such as charging procedures and using in – vehicle systems, to more advanced topics like energy – saving driving techniques.

Our customer support team is available 24/7 to answer any questions our customers may have. Whether it’s a query about vehicle performance, warranty information, or general advice on new – energy vehicle ownership, our friendly and knowledgeable support staff are always ready to assist. We also maintain an online knowledge base on our website, where customers can find useful resources and frequently asked questions.

Financing and Insurance Assistance

We recognize that purchasing a new – energy vehicle is a significant investment. To make it more accessible for our customers in Central Asian countries, we offer financing assistance. We have partnered with leading financial institutions to provide flexible financing options tailored to the needs of our customers. Our team can help customers navigate the financing process, from application to approval, ensuring a smooth and efficient experience.

In addition, we also offer insurance assistance. We work with reputable insurance companies to provide comprehensive insurance coverage for our vehicles. Our experts can help customers understand the different insurance options available and choose the one that best suits their needs and budget. This way, our customers can have added protection and peace of mind while driving their new – energy vehicles.